New Cleco MyAccount Coming Soon!
Cleco is upgrading its online account management system, MyAccount.
This upgrade includes new and enhanced features and easy-to-use
navigation for an improved online experience. When the upgrade is
complete, customers who already have a MyAccount will be asked to
reset their password. The username will be migrated automatically.
Customers with recurring bill payments in their MyAccount will need to
re-establish the recurring payment in the new system after signing in.
All other account information should transfer.
https://www.cleco.com/myaccount
MyAccount
Welcome to MyAccount - the
fastest, most convenient way to
stay connected to your power
from practically anywhere. Now
accessing important information
regarding your Cleco account is
simply a touch away.
Sign In or Register
Sign in below to enjoy all of the benefits of MyAccount such as text alerts and Bill Pay.
Sign In
Not signed up yet?
Click the register link below and fill out the simple form. You'll need your account number (found on your bill) and your Social Security number. For step-by-step instructions on how to register, click here.
MyAccount with text notifications.
| MyAccount Features* | Online at cleco.com | Text Message |
|---|---|---|
| Request to start, stop, or transfer service | • | |
| Pay your bill | • | |
| View billing and payment history | • | |
| Request additional time to pay | • | |
| Update account information (billing address, phone number, email) | • | |
| Report streetlight/dusk-to-dawn light out | • | |
| Sign up for email notifications | • | |
| Manage notification preferences | • | |
| Sign up for text notifications | • | • |
| Check bill balance and due date | • | • |
| Report an outage | • | • |
| Check outage status | • | • |
| Receive outage notifications | • | • |
| Receive billing reminders | • | • |
* Data and messaging fees charged by the mobile carrier may apply
Texting* & Online Features
- Billing reminders
- Report an outage
- Outage updates/alerts
- Check balance
Click to view complete Features Chart of MyAccount
Account Management
- Online Bill Pay
- View billing/payment history
- Service requests
- Update account info
*Text messaging and data plan charges may apply. Check with your wireless phone carrier for more information.